Courtney Heba Review of Formally Yours
I visited formally yours on Sat. Feb. 10th and was...
I visited formally yours on Sat. Feb. 10th and was immediately pressured to buy that day, even though I came in with intentions to only look. My stylist told me that if I bought that day only I would receive 10% off. I asked if I could sleep on it overnight and she said no. They had a lot of confusion about their merchandise too. I came in looking for white dresses only and my stylist told me the Martina Liana dress I liked came in white, so I decided to take the plunge and make the purchase. When we got to the counter, we discovered the dress actually did not come in white, it only came in ivory. I ended up leaving empty handed. After I left the store, I decided I would buy it mainly because I wanted the 10% off. I called back to buy but they were closed. The next day I called in to buy the dress and even though they swore to me I would not get the discount the next day, they still honored the discount. Lesson learned, you can come any day of the week and they will offer the discount, do not be fooled. After sleeping on it for one more night, I immediately had buyer s remorse and called in on Mon. Feb 12th to cancel the order. I spoke with the owner, Cathy, who told me they had not charged my credit card yet and she would hate for me to lose out on the 10% discount. She told me the following Monday they would be having a trunk show and I could come in and try on some others and she would still honor the discount. I came back with my mother and we did not see anything we liked. You could tell Cathy s demeanor was nowhere near as polite as the week before when she thought we would buy. I ended up buying my dream dress at Winne Couture later that day. Fast forward to 4 months later and I receive a call from Formally Yours telling me my dress has arrived. I told them, what dress, I cancelled my ordered?! Cathy forgot to cancel my dress order. She will not refund me and I cannot dispute it with my credit card because it s been over two months. I do not even have a receipt to show for this dress. Do yourself a favor and go elsewhere. There are plenty of dress shops in Atlanta that carry the same designers and that do not give you the insane pressure to buy. Bride Beautiful and La Raines to name a few. This store does not value the customer and is all about the sales. Now I have two wedding dresses and am out $2k!

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