SO DISAPPOINTED!! I wish I could select NO stars. ...

SO DISAPPOINTED!! I wish I could select NO stars. I don't like leaving bad reviews for local business but my last experience was terrible!!! I have been going to Dr. Thomas for many many years! I took my dogs in to get their teeth cleaned and I got there before 8am. I was the first one there as they told me it's first come first serve they told me if I got there first they would get my dogs done first. I told them my older dog experiences stress and anxiety (she's almost 13) when shes at the vet and to please not leave her in the kennel for too long. I also took her in early so she could also have a full body X-ray done. I took her into Dr. Thomas back in March for a couple lumps and he told me to just watch them and to let him know if they got any bigger. Well they did get bigger so I requested to have an X-ray to insure they weren't cancer or anything serious. He replied "why do you want an X-ray" I said I'm just trying to be proactive and make sure there's no cancer or anything serious he replied "you wont be able to see anything anyways and what are you going to do operate on her if she tumors all over her lungs" I have never had a vet talk to me like that. He grabbed my dog said "I'll do X-rays it's your money and I'll take it" and he walked out. I was blown away. I asked the front desk what time my dogs would be ready for pick up and they told me 11am or 1pm at the latest. I called at 1pm and they told me they still had two surgeries ahead of them and that they are there till 6pm and they would call me when they are ready for pick up. So my dogs sat in a kennel for 6+ hours (with no food or water) because they couldn't have anything to eat or drink prior to being put out for their cleaning. They advised me that I had to cut off any food or water on Thursday night for their appt Friday morning. So my dogs went 18 hours with NO WATER! After the cleaning once I got home my older dog had a BAD reaction she starting shaking uncontrollably, could barely walk, she was lethargic, and weak. I tried calling them but they were closed. I had to rush my dog to Westlake Animal hospital where they had to draw blood and do tests to insure she was OK. They advised me that she was in distress and very dehydrated. I also never heard back from Dr. Thomas with my dogs X-ray results! I have never experienced such unprofessional, poor, and cold treatment for the many years I have gone to Pet Headquarters. Very sad!! I DO NOT recommend this place to ANYONE!