Park Hyatt Vienna lives up to the brand - it s a f...

Park Hyatt Vienna lives up to the brand - it s a fantastic standard, trustworthy with excellent service. You feel as a guest that you are truly valued, which is why we always go with the Park Hyatt.
Initially when we arrived, there was a small mix up with our booking. Even though we had to wait an hour for our room, the hotel really tried to make up for it by letting us have a drink in the lounge.
Thanks in particular to Nadja, she followed up with us every step of the way, and had a friendly and professional attitude! Due to the professionalism of Nadja and the front desk team, we didn t have the chance to feel upset about the initial mix up.
Our stay has been so pleasant, and reinforces that we re never disappointed with the Park Hyatt brand.