We've been huge fans of Hellofresh for more than a...

We've been huge fans of Hellofresh for more than a year. Several friends and family members have joined due to our rave reviews. This week, however, will be our last.
If I can try to narrow it down, I would say since the beginning of 2019 it has gone downhill.
This past week we had the third incident of bad meat. This, coupled with a noticeable decline in the quality of meat, at least 4-6 missing items, one undelivered box, and countless mistakes or missing recipes has forced us to cancel.
After speaking to customer service we received a weak apology and an offer of 20 ...and then had the pleasure of this week's rotten pork.
If Hellofresh can go back and review the recent changes made...new management, cheaper subcontractors, change in products?...perhaps they could go back to what they once were.
If that happens, we will gladly come back.