W

Willow Bank

4 years ago

Never come away feeling anybody actual cares. With...

Never come away feeling anybody actual cares. With one exception nurse practioner Rhona. She takes time, listens and makes you feel like somebody actually want a to help you. ALL the Staff and Drs could definitely take a leaf out of her book.
Getting through to reception/ telephone staff - rude and uncaring.
Ridiculous time to ring for an appointment-10am- I'm in work by then and cannot just leave to make phone call. Results- 2pm again I'm in work. Making an appointment was easier at 8am.

This should be free and the receptionist should give you the token after your appointment.
Absolutely shocking sickness tax.

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