Would have been 5 stars but upon return after havi...

Would have been 5 stars but upon return after having my business trip postponed an extra day, I was sent into a room that had a strong odor & loud neighbors and had stayed previously 3 days on business in a lovely room which was quiet & odor free. I went back down to the front desk and was then sent down another floor to The 3rd room which was just outside the exhaust stack for the kitchen & was not the original king bed I had booked for, this being a Monday night right before the thanksgiving holiday the hotel was rather empty....I was a bit put off by the whole experience being it was so drastically different between two different front desk people. Some of the front desk personnel leave something to be desired. For sake of privacy her name won t be mentioned.