Nathan Trautman

Review of Broad light

French Broad Electric is absolutely one of the wor...

French Broad Electric is absolutely one of the worst companies I have dealt with over the years. They could benefit from implementation of a comms group or a complete overhaul of communications to their customers. I have now experienced several occasions where they send folks/contractors out to either upgrade lines or spray in general, in and around your property. I fully understand their right to access lines, however - a big however...as many of us live very remotely, have animals and small children, it is not appreciated that there is zero comm sent prior to there accessing of lines..

It is clear this is a back woods and poorly run organization- with a desire to save on phone calls, emails or paper notifications...however if they stepped into this century and utilized the various means of communication available to major companies today...they would get a far better reception..

We as consumers are stuck with these clowns, as they are the only game in town..unless you can go fully off grid...

Ditch your stupid newsletter with bake sales and step up your game.....