Wild Flower

Review of Eugene Water & Electric Board ...

They are not equipped to handle any type of emerge...

They are not equipped to handle any type of emergency. Rude reps giving conflicting info after being without power for 4 days & 3 nights. Temps INSIDE our home were in the 20s-30s, so cold my cat died. No apologies & no compassion if you have a chronic illness & need power to operate medical devices. No communication within their own infrastructure. Conflicting, erroneous & outdated info on Twitter, Facebook & customer service. EWEB asking customers to publicly post their addresses on Facebook if they are without power....2019 nothing has changed or improved. 3rd power out in 5 years.