Bri S.

Review of Shoe Carnival, Inc.

We accidently left my baby's Baby Bjorn carrier, b...

We accidently left my baby's Baby Bjorn carrier, by the time we realized and called them, only being ELEVEN days later, they had already given it away to an other employee for Her child? That is Wrong, first off. Secondly, that is Disgusting. I am SO disappointed to know this has happened. On top of it all, they're making me wait until the Next day to even get it back, rather than having the employee bring it the day of. Corporate will be receiving a call from me. So upsetting. Also, when confronted about it at the store. The shift manager was so inappropriate and did not know how to handle the situation. Of course I was upset. Excuse me for you alls' mistake. At a point he walked away from me. I followed. I then asked him for his name approximately 15+ times, he just ignored me and would not respond. Finally responded and Lied about his name. When exiting the store I asked an employee if that was really his name and he said "he did not know" that he did not communicate with him. Being the guy was his manager? No sense whatsoever