Guy Mukulayenge

Review of ARHAG Housing Association Ltd

Arhag is worst and I don't understand why the gove...

Arhag is worst and I don't understand why the government keeps financing this organisation which provides bad services to the tenants.
The maintenance service is none existent, everytime you report a fault, the agents with non customer relation management skills will start arguing with you to blame you. We have been without heating for 3 weeks in the temperatures of -2 degree but they are not not able to sort out the issues with their contractors who basically lies all the times with bogus appointments without turning up to more that 4 appointments. K and T heating with rude agents and hang up the phone because I was asking to guide me with the process of filing a formal complaint.