Robert Brouwer

Review of Barrel Back Restaurant

Ate here twice while staying at Hotel Walloon - it...

Ate here twice while staying at Hotel Walloon - it had to be takeout because of covid - but we loved it!! The food was awesome, great after-skiing food, and the customer service was awesome. They had someone take the wrong food or gave it out. Doesn't matter, we're human. They told us they'd have to remake it, and we walked around the store, which was fun anyways. It was about 5 minutes, and they gave us a huge discount and a gift card. I think it was too much, honestly. Just totally above and beyond. I feel even better about saying the service is great after this experience, because that is exactly how you treat a guest. Zero question they did enough for such a negligible mistake that didn't even inconvenience us. Thanks a ton! We'll be back soon.