Heidi Straitiff

Review of Tim Lally Chevrolet

I've never dealt with a more pushy, untrustworthy ...

I've never dealt with a more pushy, untrustworthy staff. I was told that repairs would be $1200 to fix my car and that all of the fuel lines were rusted and seeping. However, I took it for a second opinion. It took 30 minutes and $89 to repair just 1 fuel line that had a hole. The other 2 were completely fine. Your staff was trying to get me to purchase a new car, in fact 4 phone calls in less than 48 hours. Then once I got to the dealership to pick up my car to take it to a second opinion they wanted me to pay for "diagnosis". I brought it in because a previous dealership told me if I ever smelled gasoline to take it to the nearest dealership because it could be part of a warranty/recall on the fuel pump. And I told the service person I was not interested in an Allstate insurance quote and after 3 times of telling him I was uninterested I just signed the paper anyway because he wouldn't take no for an answer. I am extremely upset with the service I received and under no circumstance will I ever return.