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Dennis Joel Aviles-Orsini
Review of Sunserve

4 years ago

My case manager from AHF coordimated an Appointmen...

My case manager from AHF coordimated an Appointment for psychiatric treatment. Has i asked him he told them my mental state ill required a paychiatric and they gave him an appointment for today august 30 at 10am. When i got there the receptionist told me that James Fuster wich is NOT a psychiatric wasn't there till 2pm. She was so kind, professional and patient she's simply a LOVELY Trans woman. Then a lady called Alicia came to me with two young ladies telling me that shw will do my "Intake" and they will be "Showding her. I told Alicia i do not want to discuss MY PERSONAL AND MEDICAL stuff with them because they was just training people and i feek not comfort with it so she called another guy who was de "Intake coordinator" the first thing he say to me after intruced his self has been that he wasn't pretended to be a "PAIN IN THE ASS" to me but i has too manny people that needed to be trainned so i told him i wasn't able to let them get into the "Intake" process so he told me then they can NOT help me. After allnof that i ask to talk with the "Excecutive Director" of the center Mark. What a surprise when i noticed that this person was him. He dont even Look like an "excecutive director" we went to a comference room and his attituded was Nasty, Arrogant, and Professionaless. As soon as i explain the situation the answer was "well we have NON Psychiatrics here so we finish" he wasn't even able to apologyce for how tge "staff" treat me before. After all of that i told him his attituded was NOT PROFESSIONAL eighter and he just said "good luck trying to find a Psychiatric" really? I told him in his face he was UNPROFESSIONAL and he just said that i was de "Perfect" what a TRASHY PERSON!!! This place has only one good person. The receptionist.

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