The experience with this company was average. The ...

The experience with this company was average. The customer service was decent, but there were issues with the delivery time and product quality. Although the representatives were polite, the overall communication and follow-up could have been better. The website and ordering process were straightforward, which was a plus. However, the actual product received did not entirely meet expectations. Improvements in the quality control and shipping process would likely benefit the company and its customers.