If I could rate them a 0 or negative I would. This...

If I could rate them a 0 or negative I would. This is the absolute worst company I ve ever dealt with. Records were sent that was apparently never received but I was not informed until I called to see if they were scanned. My truck sat in the shop for weeks waiting on an update. Finally I got everything moving after hours and days of calls only for Noah my so called adjuster to be unresponsive and inactive on my claim for another three weeks. The repair shop kept me in the loop. I was told the claim was moving along just fine then told mu engine wasn t covered due to slush and that it was due to negligence of maintenance. I kept my oil changed. Missing one oil change does not cause that. They had the records they could ve denied me then instead of dragging me along. My truck sat for two months waiting on them so of course it looks old now. I was told I cannot appeal and the last rep I spoke with was rude unprofessional and hung up on me. 5 stars for being the worst ever and having a history of not covering large parts from these other reviews I just read.