Never have to wait long, first-class customer serv...

Never have to wait long, first-class customer service, really really nice staff. Update: I paid for two months of mail-forwarding when I moved to Florida. They never forwarded my mail until the end of the two months when I called them and asked if I had any mail. They had no record of me paying for the mail-forwarding service, and they continuously called me for the next month after that to remind me that my mailbox was overdue. Each time I explained that I had moved to Florida and thus had no use for a mailbox in DC. Then I would get another call a few days later and I would go over it again.