No place is perfect. The concierge was either abs...

No place is perfect. The concierge was either absent or didn't speak enough English to understand our requests. The tourists wandering through the lobby just rubbernecking detracted from my experience as a guest. The waiters on the terrace tended to be slow and sometimes forgetful - maybe they were understaffed. All that being said, it is a regal place with a storied past and every other staff member was attentive and pleasant. Definitely worth a visit.