Dave Conrad

Review of Northern Colorado Air Inc.

While purchasing a new home, my inspector discover...

While purchasing a new home, my inspector discovered that the cold air return ducting was left wide open near the furnace. My real estate agent called his favorite HVAC guy to check it out. Brett said that it would be an easy and cheap job to button up the ductwork. After moving in I tried to call Brett's cell and left a message. After a couple of days, I tried again but this time his message said that he would be on vacation for a week. I called the main office to arrange for someone else to handle it. The lady who answered the phone didn't believe the description of my problem and argued with me. She insisted that it was the combustion line to the outside. She told me that I would have to wait for Brett to come back from vacation and refused to assign anyone else to the job. I got huffy, but didn't yell or curse. She hung up on me. I will not be working with this company even after Brett returns.