Roy Wheat

Review of Republic Services of Virginia

How does this business get any reviews above a 1? ...

How does this business get any reviews above a 1? It has to be someone in the company writing them. The only reason that they have any business is because their only competition is American. Business model = start pricing at one rate, and increase by 20% within a year and then charge you >$100 to cancel. To cancel, you'll have to hold on the line for 1/2 hour to get a customer service representative and it will take at least 3 iterations to get the cancellation, after which they'll charge you for another quarter of service. Generally, I would like to give the unsung heros like refuse workers some slack, but the management behind this company is total garbage.