Really bad I am a truck driver and I came so many ...

Really bad I am a truck driver and I came so many time in the hotpack but every time has the same problem today I reach in the company around 10.30 am and now it's almost 4 pm and my truck is still not unloading that happens is not a first time I ask the reason why they not unloading and that person pass me smile no answer I ask so many times but he didn't respond he ignored me really bad it's big zero that's my opinion please think about the truck driver and we have also rights for little respect. Thanks