Parcels reportedly delivered personally at 1:59 p....

Parcels reportedly delivered personally at 1:59 p.m. on July 20. I was at home and nobody rang the bell, followed the package all the time via live tracking. No one was there, no message left, just nothing. Goods worth 500 euros disappeared. This can not be true. Service gives you comfort. And now? Where's the goods and my money? Never again DPD.