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Steve Thompson

4 years ago

First rate care from pre-surgery interviews to whe...

First rate care from pre-surgery interviews to wheelchair exit. Dr. Paul Moon and the team were professional and very competent. Shiela was very personable while asking the pre-surgery questions. They even provided a complementary neck massage which eased anxiety and tensions while waiting for the surgery room to be prepared. These folks work very hard and do a great job. The only thing I would change is the procedure for changing into the hospital gown. Shiela directed me to change in the restroom, which consists of a toilet, sink and about 8 inches of space between the toilet and the side and back wall. There is only about a foot between the front wall and the edge of the sink, making it virtually impossible to change out of street clothes and into hospital gown without risking contamination on a restroom surface (the doors did contain hangers, but they were insufficient to hold all the clothing). This is the weak link in the clean chain and is the only thing I would change. Therefore I give MCMC (now part of OHSU) a top recommendation. I was pleasantly surprised.

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