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Rosemary Lockwood

3 years ago

I wish I could put a negative number but there is ...

I wish I could put a negative number but there is nothing lower than a one star. My husband was in a roll over accident hit by a drunken driver who flew through a stop sign. He sustained a concussion and various other injuries and was hospitalized for several days. As a member of USAA we have to deal with this incompetent company who denies most of his claims stating they were all pre-existing conditions. Really-concussion pre-existing?! They even claim my husband has these crazy pre-existing conditions like Tietze Syndrome. Our doctor says he hasn't heard of this since he was in medical school. Apparently we been told they have some rocket scientists (joke) goggling diseases that match symptoms. This is disgraceful, treating someone who was not at fault, and an Army veteran to such treatment. They should be closed down - total fraud!!! Shame on you USAA!!!

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