I only give two stars because of the staff it must...

I only give two stars because of the staff it must be hard working in the chaos. Usually my husband goes in for our oil changes. Today I decided to go get it done. I have never felt like I've been forgotten like I do here. I was told an oil change would take an hour to an hour and a half with our scheduled appointment. Here is it an hour and a half later and I'm still waiting. The gentleman a head of me said he has been waiting two hours. absolutely ridiculous if I would have known it would have taken this long I would have made different arrangements so I'm supposed to be leaving to pick up my sister from the hospital but instead am stuck still waiting.