I'm new to town and was in search of a new salon. ...

I'm new to town and was in search of a new salon. I know when you call a new place and you don't know who to ask for, they put you with junior stylists, but I usually have an OK experience. The color was one tone, very dark, not my best look. The hair dye was applied directly to my head and I had to use face toner to get it off my forehead and ears!! Yes, I'm a 30 something woman who has had her hair dyed so many times, but never had dye all over my head, neck and ears. I was so embarrassed to go out b/c even with the toner it took 3 days to fully wash off my face! I thought about asking for a towel around my face but thought maybe it was a type of dye that wouldn't stain my skin. The cut was very amateur, literally straight across as if she had just graduated beauty school. She sat down while cutting my hair- which I've never seen before. She was super sweet and nice, but, I also let her do my brows. Ugh. I am being generous with 2 stars b/c the stylist was really sweet, just very green all around. She also did a blow dry and it was literally painful- just left the dryer on my scalp too long as she was drying- I think she needs a few more practice runs before they put her with clients.