Rafik Aspry Review of Hilton Sharm Dreams Resort
I have been to many Hilton resorts before , this i...
I have been to many Hilton resorts before , this is my worst experience ever !
it's an insult to the world class service known about Hilton resorts.
1 - we requested early check in which happened & we had our rooms at 11 am but we were put in rooms that are a bit far from the reception so we requested to be re-located to closer rooms , so they relocated us but at 5 pm !!!! so our first day was totally ruined.
2 - the concierge service nearly doesn't exists !!!! for the first time in my life that i had to carry my own luggage walking to my room....YES !!!! that actually happened , no luggage cart !!! just an employee who took only one bag & he told us to follow him !!!
3 - the buffet really sucks !!! i stayed there for 5 days & the buffet was the same in every single day except for some minor differences !!! & the buffet is 2 or 3 types of rice , 4 types of vegetables , salads , one type of fish , one type of meat OR chicken , the past corner has 1 type of pasta ( forget about spaghetti) & you only get choose between white sauce & red sauce.....try & ask for some cheese or any extra dressing & they will tell you "Sorry we don't have it"
the bread is not fresh , the desserts are not fresh...it's hardly eatable.
we actually skipped many meals & went to eat outside the hotel.
the management just want the occupancy rate to be 100% so they decreased their prices & with it the quality of service.
bottom line , if you want to spend a good vacation then definitely do not go there !!!
if you want to go to sharm el sheikh then i will recommend you go to Hilton Fayrouz or Hilton Water falls , or Sonesta Resorts....hopefully they are still giving the same world class service since the last time i have been there.

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