Olivia was assigned to us from CBS and she knew wh...

Olivia was assigned to us from CBS and she knew what she was doing. Not sure we bought into every aspect of the program and they use a lot of technical jargon. I feel like I got the most out of her showing me the critical path method and how I should be using the bloodwall exercise to work out the issues we were having. They really hammer home the importance of sticking to the process and not to slide back into old habits. I feel like I am a more confident manager now and can tackle any of the issues that we were being plagued with this past year.