Both Sales & Service sucks at this center, make su...

Both Sales & Service sucks at this center, make sure you visit the SEATTLE center for peace of mind.

SALES - They setup a meet up at a specific time in order to check out new models (Clinton Miller) & never show up. Just for courtesy someone else walks you around like you are there to window shop & not buy a car. You can come in some other time for a test drive is what they tell you, all this after having a scheduled appointment

SERVICE - You book an appointment in advance to begin with, no loaner cars in case you dont book 2 weeks in advance, and even for a minor problem they do no return your car on the same day and you receive non stop sms on delays & no ETA (Chris)

If this is how customers are treated I have no clues how you expect people to return to your center while there are others who are doing real good on all fronts. 5 stars for the SEATTLE MERC center on sales & service.