Worst experience ever! We checked our 91 year old...

Worst experience ever! We checked our 91 year old mother in to the medical care facility after a hip replacement for recovery and therapy on a Friday evening. They gave her a beeper to wear around her neck in case she needed assistance. Saturday morning she needed assistance to use the restroom and used the beeper. No one showed up so in about an hour she called my brother who lives a few miles from the facility but it was too late so there was quite a mess that HE had to clean up! This lack of service continued throughout the weekend. The only thing the staff had to say was that they were understaffed and very busy. And they all had an attitude except for the night time nurses that administer drugs. Eventually someone said that they knew the buzzers weren t working but didn t bother to tell anyone. We met a very nice social worker on staff there on Monday morning and signed her out of there a week early. What a nightmare!