William Juarez

Review of Phoenix VA Healthcare System

I've been waiting four hours to be seen the nurse ...

I've been waiting four hours to be seen the nurse called me over the phone and I told her my symptoms and she told me to go to the ER immediately. So that I could wait four hours in counting while every one else is being called first. I used to work as a first responder and I understand triage but, when you have to wait while people are getting called for bloody noses and headaches I dont get it. When I asked how long it would be until I could get seen he told me I was next they just had to clean the room. Since then five people have gone in front of me and I still can't hold down water. I'm 25 it just feels like I'm to young to get health. Most of the staff is rude and extremely rough I understand there busy and they deal with people who are rude but, not all of us are.