Sean Lombard

Review of Snow Planet Ltd.

Absolutely appalling customer service.

Absolutely appalling customer service.
Came here for my birthday.
Never snow boarded before.
Asked the worker how the machine that takes you to the top worked because I thought you had to sit on it...he was rude and said ...bro, what do you mean?
And treated me like I was stupid.
Then realised there was a place I could go, for learners. Only halfway up the mountain.
Went on the tread mill and
I put my board on and then realised I needed to actually carry it,
When I got to the top, the guy said quite rudely,
Next time you want to take your board off do it down the bottom and read the signs, dont walk on here !