annie arupo

Review of Hilton Hill Country Resort and...

The WORST hotel experience I have ever had!!!!!!

The WORST hotel experience I have ever had!!!!!!
One the hotel did not mention that they were renovating so the halls smelled like dry wall and plaster but the room they gave us the toilet did NOT flush!!! When I went down to tell the front desk I was told maintenance had already gone home for the day so security would bring up a plunger. I was handed the plunger and had to plunge it myself. Plunging a toilet is not on my things to do when I'm on vacation.