Patrice Hall NY

Review of Madison Avenue Imaging

I have been going here for several years for mammo...

I have been going here for several years for mammograms because they are extraordinarily thorough, knowledgeable and professional. It IS a small location, however, so it took me awhile to get comfortable going there in this COVID environment. They have done a decent job with precautions, but can definitely do more. They called to pre-register me the day before the appt and I was able to upload copies of my Insurance card and Rx - GREAT! But then when I arrived, there was still paperwork to complete - why not put everything on line? The Waiting Rm has been re-arranged, but if it had been full I would have been extremely uncomfortable, so I hope they really are managing the patient flow - but then why have all those chairs at all? The women's dressing room is extremely tiny and only 1 patient shld be allowed there at a time, but there were 2 of us in the area at certain points - and I don't think the rooms were wiped down between uses. Also, the trash cans in each room were overflowing and the bin of used gowns was almost full. In this environment, there really should be constant cleaning. So, the technical "stuff" is still 5 Star but the COVID precautions need some work (3 Star), so I'm netting the overall rating to 4.