Had appointment yesterday that we drove 2 hours ea...

Had appointment yesterday that we drove 2 hours each way for. Easy to find, Free Valet parking right in front, and wonderful experience. They had a lot of patients and staff yet I was seen right on time ( that never happens at my usual doctors) and all staff were helpful, pleasant and caring. The dr I saw spent a great deal of time actively listening to me ( which also doesn t happen at my regular drs) and then explaining everything to me. Yes, I had to be preapproved to be seen and yes, it took awhile to get the call I was accepted and yes it was months until the appointment. This is SOP for big operations today and it was right in the acceptable level of time for a place like this. I would recommend Barrows to anyone.
5 stars for above -zero stars for below.

July 22- update. Stay far away from here. The report this place wrote my doctors mentioned 4 times in one small paragraph that if my insurance weren t being canceled they could help me and if I ever got insurance again to call them. Why? I had insurance that day.

They also put my diagnosis in quotes, repeating what I said my records said. They did not include the specific recommendations they told me in person ( which I asked them to do so my Tucson doctors could take over) so the four hour painful round trip was for nothing as I m unable to do anything they said. I called on Friday June 28th ( they answered immediately) to ask them to add the important info to report as talking about money four times is not useful. I was told I d get a callback Monday. I m still waiting almost a month now for that call. ( by the way, don t bother calling at this point as I would consider anything you said to be worthless and a joke). Honestly, they should be embarrassed to actually have written that ridiculous report. It was so unprofessional my doctor didn t even bother to mention it let alone discuss it with me. That pretty much says it all. ( I got copy from my doctor s office staff).

Honestly, the worst part of this experience is they gave me hope ( as evidenced by my first review) and then took it away. If you are ill and haven t had hope in years, to be given it and have it ripped away from you due to a poorly written report and no callback in a month is just more than a person should have to endure.

I still stand by all I wrote in original review as they are still true, except for possibly the part where I said the doctor was actively listening. I m not sure now if he was listening and sucks at writing reports or he wasn t actually listening.