Placed my order 14/04/2020 (#102071702), received ...

Placed my order 14/04/2020 (#102071702), received my electronic invoice. On the 17/04/2020 contacted them via website, response back, item not in stock - so they sell items that they do not have! Was offer a couple of alternatives with a 48hr delivery promise by Colin.

Selected one option and accepted the 48hr delivery despite the fact I had paid for next day delivery.

On the 20/04/2020 I received an email saying a 3 to 5 day wait for an answer to my email.

On the 22/04/2020 I called customer services and was told the item had been despatched. Did not and has still not been received.

22/04/2020 I emailed them again and on 23/04/2020 fobbed off once again. Still no delivery! Really unhappy customer!!!!

24/04/2020 - Ordered items have arrived and in the deconstructed form appear absolutely fine.

As a company you need to work on yoour communications; even automated ones. If I send a product to my customer; they receive full automated communications including tracking information as the order progresses through our systems.

You need to work on this and be more willing to give correct information to your customers. This has felt like drawing blood from a stone for the past week or so.

In view of the fact that clearly work was being done by someone there and by the fact that the order has arrived today despite anyone being able to even confirm for sure it has left the warehouse, I have amended this review; Looks like assembly will be very straightforward.