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We had John Moore service our house on 4/24/12. Th...

We had John Moore service our house on 4/24/12. They replaced 12.5 up to 15 MFC/440V Motor Run Capacitor (per the invoice) in a timely manner and all was well and good. Until today, 6/11/15. I got a collection saying I owed $250.99 on a $299.99 bill. I had given them my credit card number but apparently their paper management skills are lacking. According to them, they did manage to charge my credit card $49 (on 4/24/12), it's the remainder that supposedly fell through. Impossible for me to prove it was paid, seeing as how my bank only keeps records for 6 months, not 3 years. Awesome job John Moore! So consumer beware, you will have your service done but KEEP ALL PAYMENT RECORDS because they'll be calling you about non payment 3 years later. Looks like I get to pay for my service twice, thanks John Moore!

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