Very very disappointed with the company. Bought a ...

Very very disappointed with the company. Bought a complete A/C unit less then 4 years ago for almost 8k. The compressor went out apparently few days ago. The tech stated that we have a 10 year warranty on the part and then came back and quoted us $2100 to replace it! Really, seriously!?!? What kind of a business practice is this?! So John Moore is charging $1000/hour for Labour to do a 2 hour job??!! The part being under warranty is complete b/s, they practically make you pay for the new compressor under "labour" and think people are stupid?!?
Did not allow to complete the job and will never work with them again!
Highway robbery!!!