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I went there with my friends. My friends never bee...

I went there with my friends. My friends never been there except my bf and I. We used to love this place. Love their service and their unlimited snow crab seafood. I understand that it's covid 19 menu and specials for Thursday snow crab has changed but the staff gives false information. We live in Germantown MD and I decided to call Primetime if they have their special Thursday unlimited snow crab seafood and the person who answered my question said yes they have unlimited seafood snow crab. My friends has never been their and so I had this best intention to surprise my friends for the feast and after 1 hour drive to Prime time the manager said that they don't have the unlimited seafood snow crab. It's very disappointing because my 4 friends expected for the feast with the info I was provided and all of a sudden it was a false info. Then not only that no one served us for atleast 15 minutes we were just waiting for our server to come greet us and bring us atleast water. I truly understand covid affected everything but giving your customer false information and giving bad customer service is unacceptable if you want ppl to support your business specially during this hard times. I brought customer and said something good bragging how good this place was. But now I'm never gonna go my way to dine it or have anything with this restaurant. I'm not gonna spend a dime to a business that are not true to their words.

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