On sept 8, 2018

On sept 8, 2018
I ordered my meal to go over the phone.
First of all the lady acted like she could not hear me so I repeated order several time she confirmed at the end of it all and got it right. She also asked me for my number at the end of conversation and it was correct. Stated she was taking it just in case she needed to call me back.
Now with that being said I get there to pick up meal. They substituted my husbands sandwich which we ordered the cry baby and they gave us a truffle chicken cheesest which isn t even on the menu. Claiming they didn t have the sandwich that was ordered but didn t bother to call back or state on phone that they didn t have it. Mind you the sandwiches were nothing alike.
Next I also ordered the St. Louis rib meal 1/3 rack which was 16 dollars on the menu there and the menu I had got earlier in the week and I was charged 22 dollars. I am asking the lady what s up with the bill she quickly ran my card and I processed to ask why am I being charged 22 dollars for a 16 meal she tells me it s tax. So I pointed out to her that there is a line right below it that says tax 2.93.
Basically there service is terrible the sandwich was gross and they over charge and can t seem to figure out why ....
I threw menu away when I returned home and will never go there again nor recommend to anyone