Hermann Kocher Review of Hotel Europäischer Hof
Perfect room, very good breakfast, nice bathing la...
Perfect room, very good breakfast, nice bathing landscape. Negative: The Wi-Fi in the room did not work for three days. That the hotel does not have this technically under control is one thing. Worse was the incompetence of the front desk. Only after the fourth complaint something was done. Contrary to my request, I was never once informed, as is the state of affairs. After three days, I requested a written statement regarding the price reduction. Also there was nothing and I had to ask myself again. Finally, I was promised 10% reduction - a bad offer given the fact that I choose a hotel primarily for location and Wi-Fi in the room (so I can work). Finally, I was still deceived: the 10% were not as expected on the total bill, but only for two nights (although the wireless only worked just before the fourth night). It was the second stay in the "European Court", this time full of anger and disappointment.
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