Steve Moors

Review of Empire Today, LLC

Major Customer Service Problem with this company.

Major Customer Service Problem with this company.

Sales Person said that if they did not use glue for Laminate He would generate a credit. Installers did not use glue and when we call him, he said that he would generate paperwork to credit. No phone calls answered since. 10 calls to him and his boss. No returned calls.

Will be seeking legal means to resolve.

When we call their Centralized customer service group we get a no request number and they say sale group will call back in 24 hours.

It has been two weeks.

They want all their money upfront so there is no reason for them to fix.