ashley turner

Review of Novotel Edinburgh Centre. Acco...

Upon arrival me and my partner had been chosen as ...

Upon arrival me and my partner had been chosen as Guest Of The Day! This included a room upgrade to an executive suite, free breakfast and other extras. This was a birthday present for my partner so she was delighted with the upgrade. The staff were fantastic throughout our stay. No more so than General Manager Matt. I thanked him for the Guest Of The Day and explained we had come away for my partners birthday. This morning at breakfast the service host was outstanding and very welcoming. Our table had balloons on and a happy birthday message and card. Incredible hospitality. So good that I'm writing this whilst still at the breakfast table. Thank You. We will definitely be back!