I was at the DTLR located inside Southlake mall. I...

I was at the DTLR located inside Southlake mall. I wanted to try on pants before I brought them since there are no refunds. I stood there for about 20 minutes waiting to get someone's attention. Once I did, she went to get the key to the fitting room and then she came but and told me "Well they said they lost the key to the fitting room (laughing)." Really DTLR? Very poor customer service on your behave.