This company is very unprofessional and incompeten...

This company is very unprofessional and incompetent which is probably why Comcast likes using them. The two companies share that in common. I was trying to fix some booking issues with my Comcast account, and requested to have a supervisor call back. I was told it would be 24-48 hours. In the meantime, I had Sequium calling me. They always avoided any questions I asked them out when I mentioned that I was already working with Comcast in this, and they continued to proceed with their script. They call from a fictitious number that matches your area code, but you can t call it back. How are you idiots expecting a customers /victim to do business with you if they can t call you back?