Jessica Evans

Review of Gateway Buick GMC (Dallas, TX)

This is our second truck from Gateway. We returne...

This is our second truck from Gateway. We returned to purchase because we really liked Larry- a genuinely nice man who will gladly put a deal together for you, but who is a no-pressure salesman. We had a hiccup with our brand new truck immediately after purchase (less than a week in and no fault of Gateway s) and we were very grateful for how Larry, Don, and Jaime, the General Manager, handled it. They made the situation right and took care of us, which is ultimately the true test of customer service- what do you do when things go wrong? If we re in the market for another GMC down the road, we will be back to purchase at Gateway.