Hate to have to write a negative review but since ...

Hate to have to write a negative review but since I am a consumer who relies on reviews, it is needed. I usually try to stick with my usual (Gateway Pizza/Subs, Phillys Best, or Jerrys) but decided to go with Waterloo this time to give someone else a try. First of all, the cheesesteak sub I ordered for my son was awful and barely had any meat in it. It s almost as if they used steak-umms to make it. The fries were those battered looking fries that I hate. The crab cake sub I ordered wound up in the trash because it was so horrible. I would normally drive to the store and get a refund but I am not feeling well today. I asked the person on the phone of the sub would be made with real crabmeat or imitation and they specifically told me yes, it will be made with real crab meat. Well needless to say I received a sub with I don t know what the hell this is on it but it def appears to be imitation. NEVER AGAIN! And it sucks for them because we usually have big orders when we order out! Go elsewhere.