Mohamed Mokhtari

Review of LOI (Leidse Onderwijs Instelli...

I was always satisfied with the LOI. What always a...

I was always satisfied with the LOI. What always appealed to me was that I could do the courses at my own pace. After all, you order and receive all material at home. Now they put it in campus (online) and they don't send everything you ordered and after expiration they remove it from campus. Then you can pay extra for access to a course that you have already paid for. As an extra service. How? I already paid for that course! Congratulations on the turnover. I will not pay again for an already paid course. Good luck with offering the material to someone else! In addition to customer contact: that is below standard, to say the least.

The response from LOI below is, of course, crazy. The essence is that you make me pay twice as a 'service' for a course that was not the case before. Good luck with that!