Erik Flannigan

Review of Freeway Trailer Sales Inc

Horrible customer service! My sales guy was very r...

Horrible customer service! My sales guy was very rude. After spending over $5,000 dollars for an aluminum trailer he asked the service manager how much he should charge me for the nuts and bolts for the security bar I put on myself!! My sales guys asked me twice if "I was actually going to buy a trailer!" I feel as if they "nickel and dime'd" me to death with no respect for any of my questions or concerns. Worst customer service I have experienced In a long time. After talking with a few family members who have used them for our other contracting divisions needs, I've come to the conclusion they care very little for the small orders or small number concerns. Their service department manager was nice and told my sales guy he was not going to charge me for the hardware and my sales guy literally said "really?" -5 star rating from me. I will never recommend this place at this point.