Review of Republic Services of Virginia

3 years ago

Do not use them!

Do not use them!
We had to use this company for a few years due to our HOA. We canceled our account in July after selling our house. Republic services over charged us for our last bill by charging us partially for the next months service even though our account had been closed. I have contacted their customer service many times and get told the same thing by their service reps. You are right, then the verify my current address and say the check will be mailed in a few days. It s now Nov. this same Back-and-forth has gone on since August. If you are part of the HOA please ask your HO a to check out different services if you are on the board of the HOA please do your due diligence and check out local companies that will give the homeowners a better customer experience. Saving a few dollars by going with republic services only rewards the homeowners with constant struggles of missed pick up s, horrible account service, seemingly monthly bill increases and over all incompetence for the trash and recycling service they provide.