Shocking experiences with some carers, CSMs, offic...

Shocking experiences with some carers, CSMs, office staff and managers. The amount of issues are too numerous to mention all, but include getting clients details wrong, competencies not being signed off, days without being able to reach someone, office staff blatantly lying, carers unable to communicate in English, hand overs not given, etc etc etc
Official complaint made, and CQC informed. The CQC should be informed to allow the company to be evaluated accurately, and then clients and staff will know what to expect, before choosing them.